Terms & Conditions

Cancellation Policy

Simply Skin Medical Aesthetics APPOINTMENT – NO SHOW POLICY:

When we reserve time for our clients, we want you to feel valued. That’s why we strive to find a schedule that works for both parties.

We place great importance on your time and hope you will reciprocate. Simply Skin Medical Aesthetics  is consistently busy, so we highly recommend making prior appointments; however, walk-ins and last-minute appointments are welcome if time allows.

Please inquire about any cancellations, and we will do our best to accommodate your needs. Due to the medical nature of many treatments, appointments may occasionally exceed their scheduled time. We appreciate your patience and assure you of the same exceptional service and personal attention.

We send courtesy text reminders about your appointment, but these are just a courtesy. We kindly ask that you take responsibility for remembering your appointment date and time.

This policy sets out your rights to cancel or reschedule your appointment
Simply Skin Medical Aesthetics provides an initial consultation. Bookings can be made directly from deposit is required for the treatment procedure.
All bookings require clients to pay a £60.00 non-refundable deposit.
The deposit payment of £60.00 will be deducted from your selected treatment(s) cost.
You can notify Simply Skin Medical Aesthetics of a booking cancellation no later than 24 hours prior your appointment by emailing elwira@simplyskinuk.com  or calling/ text message on 07383818272.
If you cancel your appointment within the permitted time, the deposit money can be used for the next appointment to be rescheduled.
A new deposit will be required to reschedule missed appointments.
If a booking needs to be cancelled Simply Skin Medical Aesthetics for circumstances beyond our control, we will contact you directly to re-schedule your booking.

 

Simply Skin Academy Terms & Conditions

We will normally and in all circumstances supply the models required – but if for any reason we are not able to, or if I am travelling to your clinic in a different location, it will be your responsibility to supply the minimum models required. We will notify you in advance if this is the case. Models will be required to pay a discounted rate for their treatment, payable to Simply Skin Medical Aesthetics Academy with 30% deposit prior the appointment.

Failure to meet this criteria may result in you not passing the course.

Your certificate will be issued on completion of competence. Occasionally In some circumstances, I may require to see 3-5 case studies after your training for your own continuous professional development.

Perfect your skills and technique with my master class and take your steps to success today !

COVID – 19: SPECIAL TERMS AND CONDITIONS.

IF YOU ARE NOT FEELING WELL OR ARE DISPLAYING COVID SYMPTOMS, PLEASE STAY HOME AND DO NOT COME FOR YOUR APPOINTMENT. PLEASE INFORM US THAT YOU ARE NOT ABLE TO ATTEND YOUR APPOINTMENT ASAP. IF YOU HAD TO CANCEL YOUR APPOINTMENT LESS THAN 48HR DUE TO YOUR NOT WELL BEING AND YOU DID LET US KNOW, YOUR DEPOSIT WILL BE TRANSFERRED TO YOUR NEXT VISIT. YOUR NEXT APPOINTMENT CANNOT BE BOOKED EARLIER THAN 14 DAYS SINCE YOUR ORIGINAL APPOINTMENT OR IF YOU HAD A COVID-19 SINCE YOU FULLY RECOVERED. PLEASE BE AWARE IF YOU HAD AN INFILL APPOINTMENT YOU WOULD HAVE TO BOOK FOR REMOVAL (IF REQUIRED) AND A NEW SET. DEPOSIT CAN BE TRANSFERRED WITHIN 3 MONTHS TIME AFTER THAT YOU WOULD NEED TO PLACE ANOTHER DEPOSIT.

Simply Skin Medical Aesthetics Privacy Policy

At Simply Skin Medical Aesthetics we take your privacy seriously and only use the collected information to provide our services. Simply Skin Medical Aesthetics does not sell or share any of the information for any other purpose. At any time, you may request a copy of information we have recorded about you. You may also request to remove all identifiable information with respect to yourself.

What information we collect

The personal information we collect may include your name, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (allergies, pregnancy, skin conditions), payment and transaction information, IP address.

We may also ask you to disclose any medical conditions that we should be aware of in order to carry out a safe treatment and comply with the requirements of our insurance provider.

There are CCTV outside our premises operated by our landlord for the safety and security of our clients and staff as well as a deterrent for the purpose of criminal activity.

We may collect details of your visits to our website including, but not limited to, traffic data, location data, and other communication data. This data may be used in order to analyse and optimise our SEO and website performance. If you contact us via email or telephone, we may keep a record of that correspondence as a reference for future communications.

How this information is used

Your personal information is stored for our own records only and will only be disclosed to third-parties unless it is required by our insurance providers in case of a claim.

We only use and share your personal information if it is necessary to do, to carry out business activities, for example:

· To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments

· When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

· When you consent to it: we will always ask for your consent to send you any marketing materials

We will therefore share your information with:

· Our insurance company, in case of a claim

We have rigorous data protection and security policies in place with all our suppliers.

Some of the people working in our salon are self-employed. Where software systems and reception facilities are shared, our self-employed colleagues will have access to your information and have signed an agreement to comply with our strict privacy policy.

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Of course, you may opt out of receiving marketing material at any time.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

You can access our website home page and browse our site without disclosing your personal information, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time. You should regularly check this page to make sure you have read the most recent version.

If you participate in an online survey or questionnaire, any information you provide will also be maintained.